Season
Region
View
Billing Co.
SNF / ALF Network · Accounts Receivable

AR Reporting Details

Regions and facilities ranked by collection percentage, all payers and by category. Toggle any table between Region and Facility view, and select one or more regions to filter every table at once.

Snapshot: 2026 Base Period · 10 regions tracked · 92 facilities
Network Collection Rate
94.0%
Network Outstanding
—
across all regions
Network Written Off
—
across all regions
Facilities Tracked
92
across 11 regions
01 · The Standings

Power rankings, all payers or reranked by category

Every region's (or facility's) collection percentage for 2026, ranked highest to lowest. Switch to a specific payer category or the grouped Insurance/Private view to see how the standings shuffle once the blended number is split apart. Movement shows the change in rank versus the prior tracked period.

Right-click any number to add a note. A small dot marks numbers with notes; a 📌 on a collapsed row means a note is hidden inside its drill-down.

Rank Region Collection % Sales Outstanding O/S % of Total Sales O/S % of Category Sales Written Off W/O % of Sales Move
03 · Spotlight

Private Pay is where it's worst

Four views of Private Pay collections: Full (all Private-Pay activity), Real (non-coins, non-PME, excluding denied private Medicaid — the cleanest read on true collectibility), Coins (coinsurance), and PME. Each tracks Collection %, Outstanding, Written Off, and Write-off % of Sales by region.

Right-click any number to add a note.

# Region Private Pay % Sales Outstanding O/S % of Total Sales O/S % of Category Sales Written Off W/O % of Sales
Showing: 2026 base period. Use the Season selector near the top of the page to see this same league table for 2024 or 2025. For the multi-year gap trend, see the Trend tab.
05 · Drilling Down

Facility-level power rankings, any region

Same power-ranking approach, one level down. Each facility ranked by overall collection percentage, then reranked by Private Pay to show how much the standings shuffle once Private Pay is isolated. Every region's facilities are available from the selector below.

Right-click any number to add a note.

Rank Facility Collection % % of Facility O/S Sales Outstanding O/S % of Total Sales O/S % of Category Sales Written Off W/O % of Sales
05 · Benchmarks

Target collection % by region and payer category

Enter your target collection percentage for each region and payer, per aging bucket. These drive the Heat Map's green/red coloring directly. Stored in this browser only (not synced across devices) — use Export to back them up or move them to another computer.

Right-click any input to add a note.

Aging Bucket

Billing company assignment

Which facilities bill under LTC vs 121, and which are flagged CHOW. Move or toggle a facility to reassign it — this drives the Billing Co. and CHOW filters used throughout the report.

FacilityRegionBilling Co.Billing MoveCHOWCHOW Move
06 · Heat Map

Aging bucket collection % vs. benchmark

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Show
Hover for detail
Fit to Screen
Drill order
Payers
Regions
Facilities
Billing Co.
Select one or both; none selected shows every facility regardless of billing company. Shared with the toggle at the top of the page.
CHOW Status
Employee Selecting a staff member sets the Payers and Facilities filters above to exactly what they're responsible for.
Meets or exceeds benchmark Under by up to 0.5 pts Under by 0.5–2 pts Under by more than 2 pts No benchmark set Colors always reflect % collected, regardless of the Show toggle.
Reference Type
Compare quarter to quarter
Aging Bucket
Reference month
07 · LTC vs 121

LTC vs. 121 collection performance

Every row compares the two billing companies side by side: LTC's collection %, 121's, and the percentage-point gap between them. Expand a bucket to see the payer-category breakdown; expand a payer to see which regions and facilities make up each side.

Reference month
Payers
Regions
Facilities
CHOW Status
LTC ahead 121 ahead No data on one or both sides
08 · QUARTER TRENDS

Aging bucket collection % by quarter

Each bucket row shows collection % by quarter: a quarter's own service months are paired with their matching transaction month(s) under that bucket, then summed -- same convention as the quarter-to-quarter comparison on the Heat Map. A blank cell means that bucket's offset would need a transaction month that hasn't happened yet (or predates the data), not a zero. Average is a true blended % across all 12 quarters shown (total sales minus total aging, divided by total sales) -- not an average of the displayed percentages.

Region
Payers
Regions
Facilities
Billing Co.
Select one or both; none selected shows every facility regardless of billing company. Shared with the toggle at the top of the page.
CHOW Status
Employee Selecting a staff member sets the Payers and Facilities filters above to exactly what they're responsible for.
View
Each cell is the absolute collection % for that quarter, compared to its benchmark.

Trend line

One line per aging bucket, oldest to newest, reflecting whichever region and filters are currently applied above.

Bucket Pick a single bucket to see both % collected and its quarter-over-quarter change together.
09 · STAFF ASSIGNMENTS

Manager & biller responsibility mapping

Assign each manager, supervisor, or biller the payer categories and facilities they're responsible for. Once saved, you can filter the Heat Map and Quarter Trends tabs down to exactly what one person owns.

Add a staff member

Name Role
Payers
Facilities
NameRole PayersFacilities
Copy to (check any number):

Notes are saved in this browser only — they won't follow you to another device or survive clearing browser data. Export a backup to keep one safe or move it elsewhere; import merges a backup back in without erasing notes you've added since.